| Enquiry
(category) |
1. Inform us of your
payment transferred
Please read details below
Firstly, thank you for
your payment. Please let us know:
1) Date of Transfer
2) Amount Transferred
3) Auction Item no.
4) Recipient & Mailing Address
We will ship your order within 24 hours after you have provided us information.
2. Estimated shipment arrival date
Please read details
below
Firstly, we would like to
assure you that all PAID orders will be sent. You may refer to our
feedback.
Normally shipping time for Singapore order is around 2 working days.
Normally shipping time for Overseas order (outside Singapore) is around 5 to 17
working days. (Working days excludes all Saturday, Sunday & Public
holiday). So if your order is still within 17 working days, we're sorry
that we'll not answer your enquiry. Please understand.
3. Warranty & Exchange
Please read details
below
For any reason, you're
allowed to return goods for exchange or refund within warranty period.
Singapore: 7 days after receipt of goods or 14 days after your
purchase, whichever is shorter.
Overseas: 14 days after receipt of goods or 30 days after your
purchase, whichever is shorter.
Buyers should bear all returned shipping charge as we've mentioned clearly in
our auction description.
4. Others
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